Shipping & order help

Calendars are planned as a small print batch, packed and shipped by Riley. Photography prints are produced to order. A mixed order may have separate packages, dispatch times and tracking. Review the details on each product before buying.

A calendar preorder’s expected dispatch window is not a guaranteed delivery date. Shipping charges and applicable tax are shown at secure checkout. Final shipping areas, rates and cancellation terms must be confirmed before ordering opens.

Use Shopify’s order confirmation or your order email to check. Returning to the cart, a bank’s pending charge, or an empty cart does not establish that an order was completed. Avoid ordering a second time until you have confirmed the first attempt.

Keep the packaging and take photographs of the item and packaging. When sales open, use the verified support contact in your order confirmation. Do not post your address, order link, payment details or photographs containing private information publicly. Replacement eligibility and the reporting window will be part of the reviewed policy.

Review the terms for the specific product before ordering. Preorder cutoff and production timing can affect changes. The final cancellation, return and refund policy is still being prepared; this help page does not promise a particular refund or replacement outcome.

The verified support and reply-to contact will be supplied with the order confirmation before sales launch. It is not available on this page yet. Never send card numbers, passwords or checkout-link tokens through a public form.